Tuesday, March 22, 2011

Zoho Mail - Free Email Review

Zoho Mail is a solid email service with ample storage, POP and IMAP access, some integration with instant messaging and online office suites.
Aimed at professional users, Zoho Mail could be even more helpful organizing mail, identifying key messages and contacts, and sending oft-used replies.
 
 
 
Pros
  • Zoho Mail includes ample storage and offers POP and IMAP access
  • Labels and comprehensive search help you organize mail
  • Zoho Mail comes without display advertising
Cons
  • Zoho Mail cannot access other IMAP accounts
  • While Zoho Mail offers templates, you cannot use them for canned replies
  • Zoho Mail lacks saved searches and self-learning folders
Description
  • Zoho Mail is a free email service with unlimited online storage (with quotas for mail sent and received per day).
  • You can set up Zoho Mail to retrieve mail from POP accounts and send from its web interface using all your addresses.
  • Zoho Mail itself can be accessed in email programs and services via both POP and IMAP.
  • Folders and labels let you organize mail. Rules offer some automation, and a spam filter files junk out of the inbox.
  • Zoho Mail includes Zoho Chat instant messaging and offers some integration with Zoho apps and Google Docs for attachments.
  • Email conversations can be read in context with a tree view. Zoho Mail can automatically archive old mail.
  • Templates let you save email text for later re-use, and an outbox can delay mail delivery for some time to allow unsending.
Guide Review - Zoho Mail - Free Email Service
What's an office without mail? Not Zoho's suite of online apps, of course. Zoho Mail, like the editing, spreadsheet and presentation programs, is ambitious and capably standing in for a desktop application. You get ample storage with Zoho Mail — unlimited space for personal accounts accompanied by enough traffic allotment —, and you can set up other email accounts inside Zoho Mail for sending and receiving mail. Unfortunately, the latter only works for POP but not IMAP accounts.

What works via both POP and IMAP is accessing Zoho Mail: you can set it up in your favorite email program on your desktop or in your palm, or have Zoho Mail forward new messages to any email address. A nice addition would be having it forward only certain messages using filters. Zoho Mail's rules, in general, are a tad limited in the actions they can take.

The basic functions are there, though: filters can delete or file mail based on various criteria, and they can assign labels, too. The labels come in colors with Zoho Mail, and — together with the swift, powerful search — help organizing and retrieving mail. Being able to save search criteria as folders would be helpful, too, as would be self-learning folders. The spam filter does learn, of course, and in my tests had to be taught a good deal of good mail.

Zoho Mail does integrate email with its other applications and Google Docs somewhat. You can easily share documents, for example, and add leads to the customer relationship management app or note events, but the interaction often is sparse. Zoho Mail does not detect dates, for example, and searching for a contact's mail requires copying and pasting their address. The integrated Zoho Chat can talk to many an instant messaging network.

Zoho Mail comes with handy keyboard shortcuts, and its (automatic, if you want) archiving is a welcome way to keep folders clean. In some places, feature, button and menu count seems to have won against simplicity, though.

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